Custom to Order "Personalized Furniture" Collection Sofa

Shipping

Free Shipping

Free shipping is offered on select listings.

Items are typically delivered within 2 weeks of the purchase date.

Larger items and furniture may take up to 6 weeks for delivery.

Free Local Pickup

Local pickup allows customers to inspect an item in person and avoid shipping costs

A confirmation email is sent after the purchase with: Pickup Verification & Seller's contact information

Please contact the seller within 5 days to coordinate pickup

Parcel Delivery

Shipment arranged through recognized carriers such as UPS, FedEx, DHL and USPS

Only pieces that can be safely packed in a box are eligible

Shipping charges start at $9 — Dependent on size, weight, value and packaging

Items are typically delivered within 2 weeks of the purchase date

DECASO White Glove Delivery

Item is delivered inside your home

Deliveries typically take about up to 6 weeks

Delivery may take up to 8 weeks in more remote locations

Shipping charges start at $299, depending on product type, value, size and location

Seller Managed Delivery

Shipping offered and managed by the seller

Pickup and delivery through a shipper of the seller’s choice

Available on items at the seller’s discretion

Seller Managed Local Delivery

Local curbside delivery handled by the seller within a limited geography

A confirmation email is sent after the purchase with: Pickup Verification Code & Seller’s contact information

Please contact the seller within 5 days to coordinate delivery

Cancellations

Prior to shipping or local pickup, buyers may cancel an order for any reason.

Please notify us within 24 hours of purchase if you would like to cancel an order, as prompt cancellation will reduce the likelihood that you will incur return shipping charges.

Returns

Under the DECASO Buyer Guarantee, all sales are final unless your item is:

• Broken
• Entirely different than what you purchased

If any of the above applies, email support@decaso.com within 48 hours of delivery, and if applicable DECASO will issue a full refund, including the outbound and return shipping charges.

Local Pickup & Local Delivery

All sales final once buyer takes possession of item.

If you decide to cancel the order at pick up, you or your agent must reject the item at the time of pickup or delivery from the seller. Do not take the item with you or accept the curbside delivery.

Please contact support@decaso.com to let us know you did not accept the item and would like to initiate a return.